Shipping Options
Linenly provides two shipping options for orders within Australia: normal and express. Please review the shipping details for estimated delivery times.
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Shipping
Linenly swiftly dispatches your order on the same day for free if it's over $100, with just $10 for express shipping across Australia!
Where can we ship your order?
Linenly can deliver your order domestically to Australia or internationally to New Zealand, US, Canada, and UK.
Update order details or shipping address
If you need to modify your order, please don't hesitate to email us at [email protected] with your order number and requested changes as soon as possible.
How do pre-orders work?
If a product is on pre-order, we'll display a shipping date beneath the selected item to indicate when it'll leave our warehouse. During checkout, you'll also see the ship by date in your cart, so you can anticipate when to expect your item. If you'd
How do I know the expected arrival date of my order?
Our Melbourne-based fulfillment center ensures prompt dispatch and delivery of all orders.
How can I track my order?
As soon as we ship your order, a confirmation email containing tracking information will be sent your way.
Do you ship to P.O boxes?
Certainly! All orders are shipped via Australia Post eParcel and their efficient delivery network - straight to the address you provide.
What happens if I'm not home when my package is due to arrive?
Our customers receive real-time email notifications throughout the delivery process, keeping them updated on the package's status: in transit, out for delivery, and delivered.
I have not received my order, what should I do?
If you haven't gotten your order yet, don't fret. High demand for Auspost services may be causing delays. Give it a few more days, and your order should be on its way. If your parcel hasn't shown any updates for one to two weeks, that's a sign of con
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
What if my package gets lost or arrives damaged?
At Linenly, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details.