How do I know the expected arrival date of my order?Updated 9 months ago
Our Melbourne-based fulfillment center ensures prompt dispatch and delivery of all orders.
Fulfillment: Orders received before noon will be promptly processed and dispatched the same day. For orders placed after noon, please note that processing will commence the next business day (excluding weekends and public holidays).
Standard shipping: For deliveries within metro areas, please expect to receive your order within 3-5 business days. If you're based outside a metro area, it may take 5-7 business days for your order to arrive. Please allow an additional 2-3 business days for interstate deliveries.
Express shipping: While we prioritize the speedy delivery of Express Post above all other options, we regret to inform our valued customers that next-day business delivery cannot be guaranteed at the moment.
International delivery: We committed to delivering international orders with a guaranteed express courier service, ensuring prompt delivery. The timeframe for international dispatch varies between 6-15 business days, based on your chosen destination.
To obtain further information regarding Australia Post's delivery services, please visit here.
Please note that the shipping times provided above are estimated. While we strive to deliver your order promptly, please understand that we cannot guarantee the exact delivery date.
We're always here to help! If you have any questions, simply email us at [email protected] and we'll get back to you ASAP.