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Linenly | Returns & Exchanges | How can I get assistance?

Returns & Exchanges

Shipping Options

Where can we ship your order?

Update order details or shipping address

How do pre-orders work?

How do I know the expected arrival date of my order?

How can I track my order?

Do you ship to P.O boxes?

What happens if I'm not home when my package is due to arrive?

I have not received my order, what should I do?

How do I track my order?

What if my package gets lost or arrives damaged?

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What are your sheets made of?

What's the best way to care for my sheets?

Will the colour on screen match exactly how it will look on my bed?

Where/how are your products made?

When's X coming back in stock?

How sustainable are your sheets?

Do you sell gift cards?

Products

Sizing Guide: Bed Sheet Sizes, Quilt Cover Sizes and Pillowcase Sizes

How can I change my order?

I forgot to include my code with the order. Is there any way to add it?

What should I do if the item I want is out of stock?

Do you offer gift cards?

Orders

What is your exchange and return policy?

What should I do if I received faulty or incorrect items?

How Do I return?

Is it necessary to return the products in their original packaging?

Is it possible to return sheets that have been used or washed?

Would the return postage be covered?

Is it possible to choose between an exchange, store credit, or refund?

How can I get assistance?

What happens to bedding that is returned?

Do I need to return the bedding?

What are the available payment options?

Can I use Afterpay or Zip Pay?

How does Afterpay work?

How does Zip Pay work?

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How can I get assistance?Updated a month ago